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Citi’s Arc Platform and the Emerging Governance Challenge of Agentic Banking
Beyond AI Pilots, Artificial intelligence in banking is entering a more mature phase. Over the past several years, most institutions have focused on experimentation. Chatbots, copilots, document summarisation tools, coding assistants, and knowledge retrieval systems have demonstrated the potential of generative AI to improve productivity and enhance customer experiences. Yet despite significant investment and widespread interest, relatively few organisations have succeeded in
Eastern Legacy
May 265 min read


AI Stopped Talking. Now It’s Working.
Enterprise AI is moving beyond its early chapters. The first phase was experimentation. Organisations tested generative AI in isolated pilots: chat interfaces, search tools, content generation, coding assistants, and internal productivity use cases. The second phase was feature inflation. Every SaaS vendor attached copilots, assistants, summaries, or “AI-powered” labels to existing products. The third phase is beginning to emerge, unevenly, and in early form. It is not abou
Eastern Legacy
May 259 min read


From ERP to Autonomous Enterprise: Why SAP and Anthropic Signal a deeper reinvention of enterprise software
When SAP announced its expanded partnership with Anthropic at Sapphire 2026, the immediate reaction across the industry was predictable. Most observers interpreted the announcement as another example of generative AI being integrated into enterprise software platforms. But reducing the partnership to an “AI-enabled ERP” story misses the much larger structural transition now unfolding across the enterprise technology landscape. What SAP revealed is not simply the evolution of
Eastern Legacy
May 174 min read


Part 3: The Real Endgame? AI-Native Operating Systems
In the first part of this analysis, we explored the recent signals suggesting that OpenAI and Anthropic are increasingly moving closer to enterprise deployment, operational integration, and AI-enabled services ecosystems. In the second part, we explored the deeper strategic fear potentially driving this evolution: the risk that LLMs themselves become commoditised infrastructure. But there may be an even larger transformation now emerging underneath the surface. The real endga
Eastern Legacy
May 143 min read


SDLC to AIDLC: Can We Build an Economy on Probability?
For decades, the digital economy ran on certainty. Traditional software systems followed fixed rules: if X happens, do Y. Payroll systems calculated salaries. Banking platforms processed payments. ERP tools matched invoices. Behind the scenes, logic was deterministic, repeatable, and auditable. Now a new model is emerging. Artificial intelligence is shifting software development from the classic Software Development Life Cycle (SDLC) toward an AI Development Life Cycle (AIDLC
Eastern Legacy
May 33 min read
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